The award is based on the reviews and opinions of our global travel community and is the highest honour bestowed by TripAdvisor.
Alison and John Dee on their first stay at AX The Palace
10 years later AX The Palace holds the same impeccable standards
“We didn’t choose AX The Palace, to be honest, AX The Palace chose us”, jokes Alison and John - the first guests who booked a stay at AX The Palace 5-star hotel celebrating its 10 year anniversary this August. Even though the couple initially had a different accommodation booked and found themselves in AX The Palace accidentally, they believe they discovered a true gem in the social hub of Sliema, now their favourite spot in Malta.
The couple remembers the first impressions of the hotel like it happened yesterday. Alison and John thought their stay was truly amazing and they thought that the staff faced and dealt with all kinds of situations incredibly well. “Staff took care of us like we were royals. That impressed us more than any other thing”, the couple shared their positive impressions. When asked whether they remember any particular detail that made their stay so memorable, Alison nodded her head in enthusiasm. “Bed mattress! I’ve never tried a more comfortable bed in life! Imagine, I was impressed to the point of checking the brand to buy the same one for my house”, Alison replied enthusiastically.
The couple comes to Malta every year now as they fell in love with the island and its relaxed lifestyle. “We have travelled a lot but Malta is the only place that we can completely disconnect from our routine”, shared the couple about their love for the Maltese islands. When asked to mention some factors that determined them choosing AX The Palace luxury hotel for their holidays in Malta again their reply revealed their attachment to the staff and the location of AX The Palace. “When we stayed at AX The Palace the second time, everyone remembered us! We were shocked”, the couple shared their surprise. Some key members of the staff left an unforgettable impression on the lovely couple. “We would like to say a special thank you to Mario Messina, Front Office House Manager, who apart from an impeccable professional is an amazing person, and we consider him as a very good friend”, the couple shared their sentiments held for the staff.
Alison and Jon emphasised that one of the main reasons they remained loyal guests of AX The Palace was because of hotel’s unchanging standards of highest class and its central location that made the luxury hotel so exceptional.Looking for a place to stay in Malta? Loved the story of Alison and John?
Read Something Similar
AX The Palace has once again been recommended by guests on the popular travel website HolidayCheck.
Exciting news reached us last week! AX The Palace was granted The Guest Review Award 2016 presented by Jet2holidays tour operator.
This summer, the chefs of the five-star hotel AX The Palace have specially designed a new menu for Talk of Town for those who want to stay fit and healthy.
TemptAsian was once again present at The Marsovin Wine Festival, treating festival guests to its signature Asian fusion delicacies.
The team clinched not one, but six awards on the night!
News just in! AX The Palace has made the list for KAYAK’s Best Hotels for 2019 and Best Luxury Hotels for 2019.
The Culture Trip featured some of the island’s best Chinese restaurants, with TemptAsian being one of them.
Couture Travel Company recognises and awards AX The Palace for excellence in hotel accommodation, service and hospitality.
TemptAsian continues its reign as Malta’s finest Asian fusion dining experience after clinching ‘Malta’s Best Hotel Restaurant’ at the World Culinary Awards.
It’s a great honour to announce that for the second year running, AX The Palace won Leading Business Hotel in Malta at the World Travel Awards.
The results for the 2018 Wines and Restaurants of Malta.com (WRMC) are in and TemptAsian takes home a prestigious award!
The popular Asian restaurant TemptAsian, part of AX The Palace eateries, was present once again at the annual Marsovin wine festival last weekend.
Working at AX The Palace is not all about hard work. We also love to reward our employees for their successes and achievements.
AX The Palace in Sliema has been nominated for the World Travel Awards in the category of ‘Malta’s Leading Business Hotel for 2020.’
AX The Palace has been eager to welcome its first guests after the sudden closure of all touristic attractions back in March.
The Artisans Innovating Fashion Conference was held at our 5-star luxury and fashion hotel.
The distinguished teams brought home two awards at this year’s WRMC (Wines and Restaurants Malta) Awards!
Chef Maria Farrugia and maintenance worker Alfred Tanti were finalists at the awards.
The is the second consecutive year that TemptAsian Restaurant & Lounge has clinched this prestigious award.
The five-star AX The Palace is proud to have been awarded a Best Luxury Hotel badge at KAYAK’s 2020 travel awards.
For another year, the management and staff at AX The Palace and AX The Victoria Hotel celebrated this festive season with a twist!
The world’s largest travel site, TripAdvisor, has listed AX The Palace as one of the best hotels in Malta in three different categories!
The five-star hotel’s ECO Certification has been renewed once again by the Malta Tourism Authority (MTA).
The 5-star hotel in Sliema hosted its second fashion show in a four-part series. This second installment also featured local designer, Parascandalo.
The Sharecare Badge verifies establishments committed to expert-validated best practices to ensure safety and comfort for guests.
Local five-star hotel AX The Palace adds another award to its list of accolades, winning this year’s TripAdvisor Traveller Choice award.
AX The Palace’s supplier, Confexx gave out over 5,000 tulips to staff members as a thank you during the hotel’s refurbishment process.
The Tabloid has been awarded as one of the top Sunday buffet lunch venues at the WRMC Awards.
Air Malta has announced a list of new destinations! Twice-weekly flights to Lisbon will begin operating from 25th March 2018.
AX The Palace scooped the Hotel Quality 2018 award by Jet2holidays, making it the second time the hotel was chosen by guests to receive the award.
“The hotel is set in a modern nine-storey building with stylish, contemporary interiors and features a rooftop infinity pool with a full-service spa.”
To celebrate this special day for the hospitality industry, The Palace management prepared and offered guests drinks and traditional Maltese sweets.
AX The Palace and AX The Victoria Hotels have been selected as part of the Official Hotels to the Vodafone Malta Marathon.
Sliema’s five-star luxury hotel, AX The Palace, has been awarded the Outstanding Service Award by the Business Network International (BNI).
AX The Palace brings home the honourable award of ‘Malta’s Leading Business Hotel for 2019’ at the World Travel Awards.
AX The Palace was bestowed with Malta’s Leading Business Hotel for 2017 at the World Travel Awards.
AX The Palace celebrates its 10th anniversary with a unique event hosted by senior management in honour of its staff.
2018 is the European Capital of Culture year for Valletta. Visit the capital between 14th and 21st January to witness the spectacular opening.
It was another memorable night for AX The Palace, Sliema at this year’s WRMC Awards. Two of its restaurants clinched two of the most prestigious awards!
On Wednesday 3rd April 2019, The Talk of Town Café was transformed into a catwalk for the first of four fashion shows.
The team at AX The Palace’s Talk of Town Café has created a Braille version of their menu to make services more accessible for customers with a visual impairment.
AX The Palace, Sliema has once again received the ECO certification award by the Malta Tourism Authority.
AX The Palace is a proud collaborator of Mangano. The outlet opened again under new management, with The Palace catering their launch party event.
The team at AX The Palace is once again extending its support to promote local art and entertainment, this time collaborating with the Malta Philharmonic Orchestra.
AX The Palace’s Executive Chef, Joseph Xuereb has been named as Malta’s Top Chef, claiming the prestigious award at the fifth edition of the WRMC Awards.
AX The Palace once again received a Recommended on HolidayCheck 2017 accolade.
AX Hotels is teaming up with S&B Wedding Planners to organise this year’s Wedding Weekend at The Palace, The Victoria Hotel and Palazza Capua, Sliema; all forming part of AX Hotels.